OKG Return Policy
One Krafty Gal wants you to be happy with your purchases! That's why OKG will accept return items in new condition, unworn, unaltered and free of damages from the customer within 5 days of delivery. Said items may be exchanged for other items (inventory permitting) or store credit within 10 days of delivery.
Your returning items MUST be mailed or dropped off to OKG within 5 days of your initial delivery to receive a refund. Exchange items MUST be mailed or dropped off within 10 days after delivery to receive an exchange or store credit.
Personalized items MAY NOT BE RETURNED OR EXCHANGED (with exceptions).
Jewelry CAN NOT be returned or exchanged for safety and health reasons. I want us all to stay safe!
Furniture returns or exchanges WILL NOT be accepted through mailing. They must be returned or exchanged in person.
SALE! items are final sale only and not eligible for returns. Size exchanges accepted upon availability.
Please contact firstname.lastname@example.org for any questions, concerns, and shipping address/instructions.